SLA calculator

How much downtime does your SLA allow?

Free SLA calculator: turn an uptime target like 99.9 % into allowed downtime per day, week, month, quarter and year, or work out the uptime of a known outage.

Measure your real uptime
Allowed downtime by uptime target
Uptime Per day Per week Per month Per quarter Per year
99 % 14 m 24 s 1 h 40 m 48 s 7 h 18 m 18 s 21 h 54 m 54 s 3 d 15 h 39 m
99.5 % 7 m 12 s 50 m 24 s 3 h 39 m 9 s 10 h 57 m 27 s 1 d 19 h 49 m
99.9 % 1 m 26 s 10 m 5 s 43 m 50 s 2 h 11 m 29 s 8 h 45 m 58 s
99.95 % 43 s 5 m 2 s 21 m 55 s 1 h 5 m 45 s 4 h 22 m 59 s
99.99 % 9 s 1 m 4 m 23 s 13 m 9 s 52 m 36 s
99.999 % 1 s 6 s 26 s 1 m 19 s 5 m 16 s

Frequently asked questions

How much downtime is 99.9 % uptime?

99.9 % uptime allows about 8 hours 46 minutes of downtime per year, 43 minutes 50 seconds per month and 10 minutes 5 seconds per week.

What is the difference between 99.9 % and 99.99 %?

Each extra nine cuts the allowed downtime by a factor of ten: 99.9 % allows about 8.8 hours per year, 99.99 % about 53 minutes and 99.999 % about 5 minutes.

Does planned maintenance count against the SLA?

That depends on the contract. Many SLAs exclude announced maintenance windows. In m0nitor you schedule maintenance so planned work does not count as an outage in your uptime reports.

How long is a month in the calculation?

The calculator uses an average month of 30.44 days (365.25 days divided by 12) and a year of 365.25 days, as most SLA documents do.

How do I know if I meet my SLA?

You need independent measurements. m0nitor checks your service from several regions, counts confirmed outages only and produces SLA reports per month or quarter.

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